Shipping Information

FREE DELIVERY Australia wide.

We are not able to deliver letters to Parcel Lockers.

Please check your order confirmation to make sure the shipping address is correct. Online forms can often auto-fill and change the address you think you have entered, especially if using a mobile phone. If the shipping address provided is not correct Australia Post will usually return it to us and we will contact you to arrange payment for posting again. We charge $4.00 for repackaging and reposting by standard post.

We dispatch all orders within 24 hours with free Australia Post standard post.  Delivery usually takes between 3 and 6 working days, but can take longer, especially to non-metro areas.

If you have purchased Order Protection, please let us know if you don't receive your order within 6 working days.  Without Order Protection, please allow 10 working days for delivery.

For New Zealand delivery, please allow 14 -30 days. 

Your order will be delivered in a normal white envelope, not parcel packaging, so may be mixed up with other mail from your letterbox.

We require notification of non-delivery within one month.