FREE DELIVERY Australia wide.
We dispatch all orders within 24 hours with free Australia Post standard post. Delivery usually takes between 3 and 6 working days, but can take longer, especially to non-metro areas.
We are not able to deliver letters to Parcel Lockers.
If you have purchased Order Protection, please let us know if you don't receive your order within 6 working days. Without Order Protection, please allow 10 working days for delivery.
For New Zealand delivery, please allow 14-30 days.
Your order will be delivered in a normal white envelope, not parcel packaging, so may be mixed up with other mail from your letterbox.
We require notification of non-delivery within one month.
Ordering your custom pet tag is quick and simple. Start by browsing our extensive selection of dog and cat tags, choose your preferred style, colour, size, and material. Once you’ve picked your design, select the number of engraving lines and enter your personalised text. Each line has a character limit to ensure readability, so keep your message clear and concise - the more text you add, the smaller it will appear. Double-check your engraving details, as customised tags cannot be changed or exchanged once engraved.
Before checking out, review your shopping cart to confirm all details are correct. Consider adding a second pet tag at 25% off, or include an eZeClip for effortless tag attachment and removal. Complete your purchase easily with secure payment options including Apple Pay, debit cards, credit cards, PayPal, and more. Enjoy a fast, hassle-free ordering experience and keep your pet safe with a personalised tag!